About the company

Fast-track your career with the Marlee Talent Pool. We're not just matching you with your ideal roles but unlocking your long-term career potential. Marlee goes above and beyond by identifying key strengths for your CV, helping you discover a career direction you might not have considered where you can truly thrive, and guiding you to develop those essential soft human skills that close gaps in your resume.

Marlee's innovative approach then places you in teams where you'll flourish. Using cutting-edge motivational science, we connect you with roles in teams and within organizations that make your heart sing and help our partners build their dream teams.

About the role

Our partner is a customer and product-led SaaS company searching for a driven and experienced Operations Lead to join their team and help achieve operational excellence across the organization. As Operations Lead, you'll guide high-impact projects and optimize day-to-day operations to prepare the business for scale while creating efficiencies where possible. 

In this role, you’ll:

• Lead key cross-functional projects, providing guidance to all stakeholders while streamlining processes and improving communication
• Monitor and analyze KPIs to identify areas for improvement and suggest operational enhancements
• Conduct market research, compile results, and present findings and proposals for consideration
• Create and execute initiatives to address identified problems, with a focus on top priorities and goals
• Communicate with and manage senior stakeholders throughout project planning, delivery, and post-deployment
• Support your manager and broader Operations teams in delivering projects needed for scaling the business
• Foster a culture of accountability, innovation, and excellence within the operations team

Your experiences and qualifications:

• Bachelor's degree in Business, Finance, Operations Management, or a related field
• 5-10 years of experience in operations or a similar role
• Strong leadership skills with a history of building high-performing teams
• Excellent analytical and problem-solving abilities
• Exceptional organizational skills and ability to manage multiple projects simultaneously
• Strong communication skills and ability to collaborate effectively across all levels
• Adaptability in a fast-paced, dynamic environment
• Confidence in decision-making